Can I buy the USB Expert System?

The USB Expert System is only available to members of the Refrigerated Transport Information Society. Join and your USB Expert System comes with membership. If you are already a member, you can order additional single user or network versions at £10.00 per copy.

What kind of computer and software do I need to run the USB Expert System?

The USB Expert System is designed to run on a PC under Windows 7 or higher. The USB Expert System makes use of the Microsoft Office Professional suite of programs plus Adobe Acrobat and Internet Explorer. If you do not have these programs installed, we have supplied "runtime" a version of MS Access. This will enable you to use the USB Expert System without purchasing any software.

The Access 2007 run time files allow the RTIS USB Expert System to be used on computers without a full installation of Access.

How do I set up the network version?

Setup should be run on each client PC. The USB Expert System should then be placed in the USB Expert System drive of the network server. It is not always necessary to run setup on the network server. Depending on the operating system on the server, it may be necessary to install Microsoft Access or the runtime version, available free on request from CRT. Finally, each PC should map the server's USB drive as R:\.

Can I suggest additions?

Of course! A large amount of our yearly development of the USB Expert System is in response to requests and suggestions from RTIS members. Please email them to us.

Why does the USB Expert System expire?

The USB Expert System is an ongoing development project. This means there is a continual process of enlargement and improvement. Anyone who has taken on such a project will understand why they do not particularly want older copies floating around. Furthermore, the USB Expert System is intended to provide a "front end" to the whole RTIS membership scheme which is renewable yearly. Bear in mind that whilst the USB Expert System provides answers to many questions, it also enables members to do some research themselves and come to us with the most pertinent questions.

It installed correctly but it still won't run.

Usually a computer has more than one USB drive. The USB Expert System usually runs in the lowest USB Expert System drive letter that your operating recognises. It is usually better, after installation, simply to try the RTIS USB Expert System in different drives. Run the file "RTIS Expert System-NET-Office 32.accde" or "RTIS Expert System-NET-Office 64.accde" depending on whether you have a 32-bit or 64-bit version of Office. If in doubt, try both!